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Changes in library loan polices - we're unifying Tampere3 library polices

Changes in library loan polices - we're unifying Tampere3 library polices

In the new Tampere 3 community, a one unified library offers versatile services for both TAMK and the university. As a result, the customer service practices of existing libraries will be gradually harmonized beginning autumn 2018.

The following policies will change at TAMK library 13.8.2018:

The maximum number of renewals for non-course books increases to 50 times. (The maximum number of renewals course books is still 10 times).
Loan fines are due immediately after the due date.
The loan period of journals will rise to 7 days.
The returning time of short-term loans is always on the next business day before 10.00.
• Staff:

loan times for all the material is the same as for students.
loans will have the same amount of fines as the loans of students.
a free automatic renewal of the non-course books of materials (this does not apply to course books, journals, or any other special material).
More info on service fees from our webpage: http://www.tamk.fi/web/lib/service-fees

By unifying customer service practices, we strive to ensure the same high-quality services for all customers in all universities.

During the autumn, we all are being gently acquainted with the upcoming changes and we will diligently announce the upcoming reforms and customer service improvements!

Have a nice new beginning of the school year wishes the staff of TAMK library!

More info: library@tamk.fi

10.08.2018