You can make a reservation through the library database OMA. It is also possible to place a reservation at the customer service counter, by phone, by e-mail or by chat.
If you do not need the item you have reserved, and it has not even arrived at the library (you have not got any notice on the book), you can cancel the reservation in the database yourself. After this, please ask a librarian to cancel the reservation for you. If you cancel the reservation on your own in OMA after the book has arrived at the library, there will be a fee of 0,50 euros for uncollected material.
The library usually notifies the customer about the arrival of the reserved material via e-mail. The message gives you the date by which you should come and pick up your book or other item. Usually the customer is given a week, but the time may be even longer if a holiday or exceptional opening hours occur during this time.
Making a reservation is free, but if you fail to check out the reserved items or to cancel the reservation on time, there will be a charge.
At the Kuntokatu unit customers can pick up their reservations from a self-check open shelf. An alternative practice is available for those who don't want their reservations to be publicly seen.